020 8341 2939 - Harringay / 020 7243 9355 - Notting Hill info@localblend.co.uk

PRIVACY STATEMENT

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SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

We do not sell your information to third parties.

SECTION 2 – CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at kim@localblend.co.uk or mailing us at:
blend at home
587 Green Lanes London N8 0RG

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – WOOCOMMERCE

Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through WooCommerce data storage, databases and the general WooCommerce application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then WooCommerce stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – COOKIES

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use 5 group of cookies: Google Analytics cookies, Woocommerce cookies, Pop-up Cookie Consent Cookie, Twitter cookie, and Google maps cookies.

Google Analytics Cookies

The 4 Google Analytics cookies provide us with data about visitor usage patterns on our site. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily. The visitor remains anonymous.

Woocommerce Cookies

The 2 Woocommerce cookies allow the online shop to function correctly.

Pop-up Cookie Consent Cookie

The cookie set by the UK cookie consent plugin to record that you accept the fact that the site uses cookies.

Twitter Cookie

This cookie is set for the browser to remember the guest id to display the latest news from our twitter account.

Google Maps Cookies
The embedded Google Map on our site sets 3 cookies known as NID, PREF and khcookie. These cookies allow Google Maps to remember which browser you are using and what preferences you have set when you view maps.

The table below explains the cookies we use and why.

COOKIE SET BY COOKIE NAME PURPOSE EXPIRES
Google Analytics _utma

_utmb

_utmc

_utmz

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. 2 years, 30mins, when you close your browser, 6months respectively
Woocommerce woocommerce_items_in_cart, PHPSESSID_ These cookies are used by the online shop to allow it to function correctly. both expire when you close your browser
UK cookie consent wordpress plugin catAccCookies Cookie set by the UK cookie consent plugin to record that you accept the fact that the site uses cookies. This cookie is used to stop the Cookie notification displaying each time a new session is opened 1 month
Twitter guest_id This cookie is set for the browser to remember the guest id to display the latest news from our twitter account 2 years
Google Maps nid pref khcookie These cookies allow Google Maps to remember which browser you are using and what preferences you have set when you view maps 6 months, 2 years, when you close your browser, respectively

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website or other websites.

Google’s use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.

Users may opt out of personalized advertising by visiting Ads Settings. (Alternatively, you can direct users to opt out of a third-party vendor’s use of cookies for personalized advertising by visiting www.aboutads.info.)

How Google uses data when you use our partners’ sites or apps

Many websites use Google technologies to improve their content and keep it free. When you visit a website that uses our advertising products (like AdSense), social products (like the +1 button), or analytics tools (Google Analytics), your web browser automatically sends certain information to Google. This includes, for example, the web address of the page that you’re visiting and your IP address. We may also set cookies on your browser or read cookies that are already there.

Similarly, apps that partner with Google can send us information, such as the name of the app and an identifier that helps us to determine which ads we’ve served to other apps on your device. If you are signed in to your Google account, and depending on your account settings, we may add that information to your account, and treat it as personal information.

How we use the information sent by your browser

When you visit websites or use apps that use Google technologies, we may use the information we receive from those websites and apps to, for example:

  • Make ads more effective
  • Provide reports of ads activity to advertisers and websites hosting the ads, and to ensure payment to those website publishers
  • Help website and app owners using Google Analytics to understand how visitors engage with their sites or apps
  • Improve your Google+ experience
  • Detect and defend against fraud and other security risks to protect users and partners
  • Meet our legal duties
  • Improve our products

How you can control the information sent to Google

For tips and advice on staying safe and managing your data online, visit the Google Safety Centre.

Here are some of the ways that you can control the information that is shared by your web browser when you visit or interact with Google services on partners’ sites across the web:

  • Ads Settings helps you control the ads by Google that you see across the web. You can find out how ads are selected for you, opt out of Ads Personalisation and block specific advertisers. Find out more about advertising.
  • If you are signed in to your Google account, and depending on your account settings, you can see and edit some of the information that we collect from the sites and apps you have visited.
  • Many sites across the web use Google Analytics to understand how visitors engage with their sites or apps. If you don’t want Analytics to be used in your browser, you can install the Google Analytics browser add-on. Learn more about Google Analytics and privacy.
  • Google makes it easy for you to make recommendations for your friends – for example, by clicking the +1 button on content you like. Some of your +1’s may show your name and Google+ profile photo in ads, but you can opt out if you don’t want to appear in ads. You can also visit the +1 tab on your Google+ profile to review and manage all of your +1’s. Learn more about how to get to your +1 tab.
  • Incognito mode in Chrome allows you to browse the web without recording web pages and files in your browser history. Cookies are deleted after you’ve closed all of your incognito windows and tabs, and your bookmarks and settings are stored until you delete them. Learn more about cookies.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at kim@localblend.co.uk or by mail at
blend at home
[Re: Privacy Compliance Officer]
587 Green Lanes London N8 0RG

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